Specialist & industry
Offshore ecommerce assistants for Australian businesses.
A dedicated ecommerce assistant keeps your online store running behind the scenes — product listings, orders, stock updates and customer messages.
- Up to 70%less on hiring costs
- 4-weeklybilling
- No lock-incontracts
- Sydneybased support
What they can take on
- Uploading and updating product listings
- Processing orders and returns
- Stock and inventory updates
- Customer emails and chat
- Marketplace listings (Amazon, eBay)
- Basic store reporting
Is this right for you?
Online stores and brands selling across their site and marketplaces. Signs you're ready:
- New products take weeks to go live
- Orders and returns pile up after sales
- You spend evenings answering customer emails
Tools they commonly work with
Candidates are matched to your stack. Common tools for this role include:
How it works with Talent Gateway
- Understand. We get properly acquainted with your business — goals, culture, and what you actually need.
- Match. Rigorous vetting, so only the candidates worth meeting reach your inbox.
- Integrate. We handle onboarding and check in regularly — your new team member hits the ground running.
Billing is every 4 weeks, there are no lock-in contracts, and hiring costs can be up to 70% less than a local hire.
Ecommerce assistants: common questions
Can they handle sale periods like Black Friday?
Yes — and since there's no lock-in, many stores add extra help ahead of peak seasons.
Do they pack orders?
No, they work remotely. Fulfilment stays with you or your 3PL; they handle the online side.
How does billing and commitment work?
We bill every 4 weeks and there are no lock-in contracts, so you can scale up or down as your business changes.
Who supports us after they start?
Our Sydney team supports you here in Australia, and our team in the Philippines checks in regularly with your offshore team members. You direct the day-to-day work.