Specialist & industry
Offshore medical receptionists & admin for Australian businesses.
A dedicated remote medical receptionist handles bookings, recalls and patient admin so your front desk and clinicians can focus on the patients in the room.
- Up to 70%less on hiring costs
- 4-weeklybilling
- No lock-incontracts
- Sydneybased support
What they can take on
- Answering patient calls
- Appointment bookings and reminders
- Recalls and follow-ups
- Processing referrals and letters
- Updating patient records
- Billing and claims admin support
Is this right for you?
GP clinics, allied health, dental and specialist practices. Signs you're ready:
- Phones ring out during busy sessions
- Recalls are behind
- Front desk staff are run off their feet
Tools they commonly work with
Candidates are matched to your stack. Common tools for this role include:
How it works with Talent Gateway
- Understand. We get properly acquainted with your business — goals, culture, and what you actually need.
- Match. Rigorous vetting, so only the candidates worth meeting reach your inbox.
- Integrate. We handle onboarding and check in regularly — your new team member hits the ground running.
Billing is every 4 weeks, there are no lock-in contracts, and hiring costs can be up to 70% less than a local hire.
Medical receptionists & admin: common questions
What about patient privacy?
Your practice sets the access and privacy policies, and the team member follows them. Access runs through your practice software's own permissions.
Do they give medical advice?
No. They handle admin and bookings; clinical questions go to your clinicians.
How does billing and commitment work?
We bill every 4 weeks and there are no lock-in contracts, so you can scale up or down as your business changes.
Who supports us after they start?
Our Sydney team supports you here in Australia, and our team in the Philippines checks in regularly with your offshore team members. You direct the day-to-day work.